Last Updated: May 28, 2025

D9 Hauling Inc., doing business as D9 Detailing ("D9 Detailing," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website d9detailing.com (the "Site") and when you interact with us, including through any potential text messaging (SMS) services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. COLLECTION OF YOUR INFORMATION

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data: Personally identifiable information, such as your name, shipping address, email address, and telephone number, that you voluntarily give to us when you register with the Site, request information, schedule a service, or otherwise contact us. You are under no obligation to provide us with personal information of any kind; however, your refusal to do so may prevent you from using certain features of the Site or our services.

Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

Mobile Device Data: If you consent to us collecting information via SMS or other mobile communications, we may collect your phone number.

2. USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

Respond to your inquiries and fulfill your requests for services.

Send you administrative information, such as information regarding the Site and changes to our terms, conditions, and policies.

Send you marketing communications, including SMS messages if you have opted-in to receive them, that we believe may be of interest to you, related to our services.

Manage our everyday business needs, such as service provision, administration of the Site, and analytics.

Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

Request feedback and contact you about your use of the Site and our services.

Resolve disputes and troubleshoot problems.

SMS/Text Messaging:

If you have provided your mobile phone number and opted-in to receive text messages from us, we may use this information to send you notifications related to your services (e.g., appointment reminders, service updates) or promotional messages about D9 Detailing's offers and services.

You can opt-out of receiving SMS messages at any time by replying "STOP" to any message you receive from us.

Message frequency may vary.

Message and data rates may apply.

3. DISCLOSURE OF YOUR INFORMATION

We are committed to maintaining your trust, and we want you to understand when and with whom we may share information collected about you.

We do not sell, trade, rent, or otherwise share your Personal Information with third parties for their marketing purposes or for any other purpose not directly related to providing our services to you, without your explicit consent.

We may share information we have collected about you only in the following limited situations:

By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Service Providers (Strictly for Operational Purposes): We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., website hosting, email delivery, payment processing if applicable). These third parties are obligated to protect your information, are contractually bound to keep it confidential, and are not authorized to use your personal information for any purpose other than to provide the services they are performing for us or on our behalf. As of the Last Updated date of this policy, D9 Detailing affirms its commitment to not sharing data with third parties beyond what is essential for direct service provision and internal operations, and never for third-party marketing.

Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.

Specifically, and to reiterate, D9 Detailing does not share any personal data collected, including phone numbers or consent for SMS messaging, with any external third parties for their independent marketing or promotional activities.

4. SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

5. YOUR CHOICES REGARDING YOUR INFORMATION

Account Information: You may at any time review or change the information in your account (if applicable) or terminate your account by contacting us using the contact information provided below.

Emails and Communications: If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by:

Noting your preferences at the time you register your account with the Site (if applicable).

Using the unsubscribe link in any promotional email we send.

Contacting us using the contact information provided below.

SMS/Text Messages: If you no longer wish to receive SMS messages from us, you may opt-out by replying "STOP" to any message sent from us or by contacting us using the contact information provided below.

6. POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13 (or higher age of digital consent in your jurisdiction). If you become aware of any data we have collected from children under the relevant age of consent, please contact us using the contact information provided below so we can promptly delete such information.

7. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

8. CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

D9 Hauling Inc. (DBA D9 Detailing)

Email: [email protected]